exit options
How to Contact Your Resort About Exit Options
Contacting your resort directly is often a sensible first step, because some developers offer their own deed-back or exit programs that are not widely advertised.
Overview
Many owners overlook the simplest route: asking the developer whether an exit program exists. Owner-services or loss-mitigation departments sometimes handle these requests.
Approach the conversation prepared and courteous. Ask specific questions, take notes, and get any program details in writing. There is no cost to asking, though outcomes are entirely at the developer's discretion.
Eligibility considerations
Whether this path fits depends on your specific circumstances. Common factors include:
- You can identify the correct department to contact
- Your account is current, which many programs require
- You have your ownership and account details ready
Potential advantages
Depending on your situation, this route may offer:
- No third-party cost to ask about a program
- Developers sometimes offer unadvertised deed-back options
- Direct answers about your specific account
Limitations to weigh
It is not right for everyone. Keep these limitations in mind:
- The developer decides whether to offer any option
- Not every resort has a program to offer
Risks and cautions
Understand the risks before you act:
- Verbal promises without written confirmation can fall through
- Being routed to a sales pitch for more points instead of an exit
Possible alternatives
If this path is not a fit, you might also explore:
- Professional assistance if the resort is unresponsive
- Deed-back assistance to help prepare a formal request
Documents to locate
Gathering these in advance helps clarify your options:
- Your account and membership numbers
- The deed or membership certificate
- Recent maintenance-fee statements
Process and next steps
A typical path forward looks like this:
- Find the owner-services or exit-program contact
- Ask specifically about deed-back or exit options
- Take detailed notes and request written confirmation
- Follow up in writing to create a record
Sources & citations
- 1.FTC — Timeshares and Vacation Plans— Federal Trade Commission
- 2.CFPB — Consumer resources— Consumer Financial Protection Bureau
Written by
Exit My Share Editorial Team
Consumer Education Team
Reviewed by
Compliance Reviewer
Consumer-Protection & Compliance Review
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