Question 1

What does Exit My Share do?

Accepted Answer

We help U.S. timeshare owners understand their exit options and connect the details of their situation to paths that may realistically apply. We provide general information, not legal advice.

Question 2

Are you a law firm?

Accepted Answer

No. We are not a law firm and do not provide legal advice. Any attorney relationship is disclosed only when verified.

Question 3

Are you affiliated with a resort or the government?

Accepted Answer

No. We are an independent information and services company and do not claim affiliation with any resort, developer, or government agency.

Question 4

What is a deed-back?

Accepted Answer

A deed-back returns your timeshare interest to the developer, usually through a program the resort offers. Availability and eligibility vary by resort.

Question 5

What is surrender?

Accepted Answer

Surrender is voluntarily giving up your interest, often through a resort program. Terms and availability depend on the developer.

Question 6

Is resale a realistic option?

Accepted Answer

Sometimes, but resale values are often low and the market has many scams. Be cautious of anyone requiring large upfront fees.

Question 7

What is negotiation?

Accepted Answer

Negotiation means working directly with the resort to reach an agreement to release you. Outcomes depend on the resort and your circumstances.

Question 8

How much does a timeshare exit cost?

Accepted Answer

Costs vary by resort, ownership type, contract terms, and option. We do not publish fabricated or one-size-fits-all pricing.

Question 9

Why do prices vary so much?

Accepted Answer

Every contract and resort is different, and each option carries different work and third-party costs. That is why transparent, situation-specific estimates matter.

Question 10

What fees should make me cautious?

Accepted Answer

Large upfront fees paired with guaranteed results are a common warning sign identified by the FTC.

Question 11

How long does the process take?

Accepted Answer

Timelines vary from a few months to a year or more depending on the resort, the option, and your situation. We do not promise a fixed date.

Question 12

What are the steps?

Accepted Answer

Generally: free consultation, document review, strategy, implementation, and completion. The specifics depend on your chosen option.

Question 13

What do I need to provide?

Accepted Answer

Typically your contract, recent statements, and the resort name. Do not share full account numbers or sensitive financial data.

Question 14

Who may qualify?

Accepted Answer

Owners of deeded, right-to-use, points, and vacation-club timeshares may qualify depending on contract, resort, payment status, and state law.

Question 15

Does payment status matter?

Accepted Answer

Yes. Whether your timeshare is paid off or financed is one of several factors that affect available options.

Question 16

Can I get help with an inherited timeshare?

Accepted Answer

Possibly. Inherited timeshares involve extra considerations such as probate and disclaiming an interest.

Question 17

How do I spot a timeshare exit scam?

Accepted Answer

Watch for guaranteed results, promises of immediate cancellation, large upfront fees, high-pressure tactics, and advice to stop paying. These are common red flags.

Question 18

Should I ever stop paying my fees?

Accepted Answer

No. We never advise anyone to stop paying loans or maintenance fees. Consult a qualified professional about your situation.

Question 19

Where can I verify consumer information?

Accepted Answer

The FTC and the Consumer Financial Protection Bureau publish free, authoritative consumer resources about timeshares and vacation plans.

Question 20

Is the information on this site legal advice?

Accepted Answer

No. It is general information only. For advice about your specific situation, consult a qualified attorney or professional.

Question 21

Do you guarantee cancellation?

Accepted Answer

No. We never guarantee cancellation, promise a 100% success rate, or promise immediate results.

Question 22

How do you handle my documents?

Accepted Answer

We describe our data handling in our Security and Document Handling policy and collect only what is needed. We do not collect sensitive data such as full account numbers.

Question 23

How do I request a free review?

Accepted Answer

Complete the consultation form on our Free Consultation page and a specialist will follow up using your preferred contact method.

Question 24

How can I reach you with questions?

Accepted Answer

Use the contact options on our Contact page. Specific phone and address details are published once verified.

Frequently Asked Questions

General questions

Exit options

Cost and pricing

Timeline and process

Eligibility

Scams and warnings

Legal and compliance

Contact and support

Still have questions?